Privacy Policy

Last Updated: April 2026

RunFrame, a DBA of Appendment LLC ("RunFrame," "we," "us," or "our"), operates the website runframe.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you fill out forms on our website, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title or role
  • Any other information you choose to provide via contact or inquiry forms

Automatically Collected Information

When you visit our website, certain information is collected automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our services, including marketing communications (with your consent where required)
  • To operate, maintain, and improve our website
  • To analyze website usage and trends
  • To comply with legal obligations
  • To protect against fraudulent or unauthorized activity

3. Third-Party Service Providers

We share your information with the following third-party service providers who assist us in operating our business:

  • Google Analytics — We use Google Analytics to collect and analyze website usage data. Google Analytics uses cookies to track visitor interactions. You can learn more about Google's privacy practices at https://policies.google.com/privacy.
  • GoHighLevel (GHL) — We use GoHighLevel as our customer relationship management (CRM) platform. Information submitted through our forms may be stored and processed within GHL to manage communications and client relationships.
  • Netlify — Our website is hosted on Netlify. Netlify may collect server logs including IP addresses and request data. You can review Netlify's privacy policy at https://www.netlify.com/privacy/.

We do not sell your personal information to third parties. We only share information as described in this policy or with your consent.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small data files stored on your device.

We use the following types of cookies:

  • Essential Cookies — Required for the website to function properly.
  • Analytics Cookies — Used by Google Analytics to understand how visitors interact with our website.
  • Functional Cookies — Used to remember your preferences and settings.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

6. Your Rights Under CCPA (California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete — You may request that we delete the personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out — You have the right to opt out of the sale of your personal information. We do not sell personal information.
  • Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information provided below.

7. Your Rights Under GDPR (EEA/UK Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right of Access — You may request a copy of the personal data we hold about you.
  • Right to Rectification — You may request that we correct inaccurate or incomplete personal data.
  • Right to Erasure — You may request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing — You may request that we restrict the processing of your personal data.
  • Right to Data Portability — You may request that we provide your data in a structured, commonly used, machine-readable format.
  • Right to Object — You may object to the processing of your personal data for direct marketing or other purposes.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:

RunFrame (a DBA of Appendment LLC)

123 Main St.

Tarpon Springs, FL 34689

Email: hello@runframe.ai